NZ DELIVERY 

 

 

When will my order be dispatched?

If you place your order before 11am on a weekday we will aim to dispatch same day. Orders are processed and shipped Monday to Friday only, excluding public holidays.

During promotional sale periods please allow for additional delays but we will endeavour to dispatch your order as soon as possible.

PLEASE NOTE WE CAN NOT DELIVER TO PO BOXES.

 

Additional Rural Freight Charges

Additional freight charges may apply to some rural delivery addresses. If your address is identified by our courier as a rural delivery location and the surcharge has not been included at checkout, we will contact you with the additional amount payable before dispatch. Please note Waiheke Island is also classed as Rural.

If you do not wish to pay the rural surcharge, you may provide an alternative non-rural delivery address (such as a workplace, friend, or family member's address) for delivery.

 

Once dispatched, how long will my order take?

• South Island targeted overnight delivery to all Metro areas. Excludes RURAL addresses. We Use Post Haste Couriers on an Overnight service however delays can occur. 
• North Island delivery is a two-day service with overnight delivery on request additional charges apply to overnight shipping. We use Post Haste Couriers however delays can occur.

• NZ RURAL delivery takes additional time; please allow 3-7 days. We suggest providing a work address for faster delivery. Rural deliveries will be sent via Post Haste or New Zealand Post.

  Additional freight charges may apply to some rural delivery addresses. If our courier identifies your address as rural and the surcharge has not been included at checkout, we will contact you with the additional amount payable before dispatch. If you do not wish to pay the surcharge, you may provide an alternative non-rural delivery address for delivery.

• PLEASE NOTE IF YOU LIVE ON WAIHEKE ISLAND THERE IS ADDITIONAL FREIGHT CHARGES, WE WILL EMAIL YOU THE ADDITIONAL CHARGE TO BE PAID BEFORE YOUR ORDER IS DISPATCHED. 

 

If you provide us with an Authority to Leave Spray Tan Solutions NZ will not be held liable for lost, missing or stolen packages from your address. Please advise in the note section at checkout time a safe place to leave your parcel.

How do I track my order?

Once your order has been processed, you will receive an email from us with a tracking number and link.

You can also track your order by entering your tracking number into the Bar Code option here: www.posthaste.co.nz/tracktrace.html

You can also ring Post Haste Customer Services on 0800 106 828 please have your tracking number ready.

 

What should I do if my order has not arrived?

To track and check the status of your order please click the link attached in your shipping confirmation email and enter your tracking number. We will notify you via email when your package is in transit and ready for delivery.

You can also ring Post Haste Customer Services on 0800 106 828 please have your tracking number ready.

PUBLIC HOLIDAYS
Public Holidays & Stat Holidays mean no pickups, so please ensure when booking around the Christmas & Easter periods etc that this is taken into consideration.
Our offices are closed all Public/Stat days and courier pick ups/deliveries are not working on these days either.

EVERY YEAR AT CHRISTMAS we have shut down dates and will be closed.

2026 Christmas our last day for taking orders will be Monday 23rd December 12pm. Reopening 11th January, any orders placed while we are shut down will be couriered out on the 11th of January 2027 upon our return.